NBA concludes nationwide Digital Financial Services Programme for bank employees
KATHMANDU: Nepal Bankers' Association (NBA) has concluded its Digital Financial Services (DFS) Programme across all seven provinces, in collaboration with the International Finance Corporation (IFC) and with support from the Ministry of Economy and Finance of the Republic of Korea.
Over 400 banking officers from commercial banks participated in the training, aimed at enhancing digital financial literacy among bank employees amidst the rapid increase in digital financial transactions.
The programme focused on developing an understanding of DFS, delivering superior digital financial services to customers, raising customer awareness, and promoting financial inclusion through digital means.
Key topics covered included digital payment systems, payment tools, cross-border digital transactions, the rise of cybercrime, and the associated challenges.
Participants were also informed about the use of artificial intelligence (AI) in the banking sector, its benefits, the practical aspects of the latest developments in digital financial services, and methods to enhance cyber security.
The programme emphasised the role of bank employees in digital financial services, enhancing their knowledge, skills, and abilities. This initiative significantly contributed to Nepal's journey towards digital financial empowerment and promoted a safe and inclusive digital financial environment.
