Rakuten Viber launches Comments feature in Communities

KATHMANDU: Rakuten Viber has launched Comments, the latest update to its popular Communities feature, as part of its ongoing commitment to enhancing user experience. This functionality aims to make conversations more organised and engaging, further empowering Rakuten Viber's community of users.

The new update facilitates the discussion of multiple topics within teams, allowing members to reply directly under the comment section of specific messages. This keeps Communities engaged in focused discussions without disrupting the overall flow. Superadmins and admins can easily enable this feature in their Community info tab, making it available by default for all messages or selectively disabling it for specific messages.

Communities, a longstanding feature of Rakuten Viber, transcends the regular group chat experience. It enables effortless collaboration and inclusive interactions with unique features that make chat history and previously shared media easily accessible. Even when the conversation has shifted to other topics, the chat history can be accessed by everyone—including new members—by simply scrolling back up. With full access to media and files shared within the Community, nobody misses out on crucial updates or valuable content.

“The upgrade of Communities is a testament to our commitment to improving how people communicate. We’re giving our users more control and structure in their conversations by adding the Comments feature, making Rakuten Viber an even better platform for larger communities like schools, businesses, and government organisations,” said David Tse, Senior Director for APAC at Rakuten Viber.

Beyond this feature upgrade, Rakuten Viber continues to support its global and local communities by providing a safe and accessible platform. Whether bringing together small hobby groups or facilitating essential government communications, Rakuten Viber ensures that conversations are easier to manage and safer for everyone. The focus remains on enhancing connections in every aspect—be it personal, professional, or public sector-related.

To experience these new features and join Rakuten Viber’s growing community in Nepal, one can visit their website.

Rakuten Viber is one of the most trusted and downloaded apps in the world. It creates meaningful connections, bringing people together safely so they can enjoy precious moments with their families and friends, manage their business relations, or pursue their passions in one place. The services it provides cover every aspect of users' day-to-day needs and make their lives easier.

Rakuten Viber is part of Rakuten Group, Inc, a global technology leader in e-commerce, fintech, digital content, and communications services.