inDrive redefines mobility in Nepal with fare flexibility, customised ride options

KATHMANDU: inDrive, a global mobility and urban services platform, has redefined mobility in Nepal with its unique model. The company introduced the ‘Set Your Fare and Choose Your Driver’ model in Nepal, allowing passengers to decide the price, driver, and type of vehicle, regardless of smartphone model, battery life, or other parameters. This differs from other ride-hailing services, where pricing is determined by AI models and algorithms.

The company attributes its success to this distinctive model, which ensures greater customer satisfaction compared to other approaches.

Pavit Nanda Anand, Communication Lead for APAC at inDrive, said, “We launched inDrive in Nepal in 2022 with the 'Set Your Fare and Choose Your Driver' model. inDrive was the first ride-hailing player in the market to introduce such a feature, enabling people to offer their fare and select drivers based on driver ratings, vehicle model, pick-up time, and distance. The Nepali consumers have shown strong preference for this feature, which provides fare flexibility and customised ride options. inDrive remains the pioneer of the fair pricing model, making it the second most downloaded app globally and the fifth most downloaded app in the travel category.”

inDrive has been the world’s second most downloaded ride-hailing app for the third consecutive year, according to leading market intelligence firm Sensor Tower. inDrive also secured the top position in Nepal in the Travel & Navigation category, reinforcing its strong presence and growing popularity in the market, and was the leading ride-hailing app by the number of downloads in Nepal. It also ranks as the fifth most downloaded app globally in the travel category. Globally, the inDrive app was downloaded over 6.1 million times in December 2024 alone.

“inDrive is built on fairness, creating an ecosystem where both passengers and drivers thrive. They decide the price and choose their ride themselves. This is the reason why our users, both passengers and drivers, love us, and every ride with inDrive is a happy ride,” Anand added.

inDrive operates in 888 cities across 48 countries.