IMS, the national distributor for Samsung Mobiles in Nepal, announced Samsung Exchange Facility across most of its IMS Smart Samsung authorised showrooms. Customers can now get best valuations on their old smartphones and can exchange with a brand new Samsung smartphone with this exchange facility. Interested customers may simply visit IMS Smart outlets and provide details of their old smartphone. Best valuation of the old smartphone will be done by the company via Web Portal after which the customers are required to fill up a simple exchange form provided. The customers are then free to choose their brand new Samsung smartphone of their choice in exchange of their old Samsung smartphone.
“Our goal has always been to provide best customer experience to our valued customers by first listening carefully to their requests and suggestions. One of the major requests has been to provide exchange facility which is why we decided to start this New Year 2020 with the exchange facility,” said Deepak Malhotra, Chairman, IMS Group.
