Skytrax Hat-trick for Etihad Airways First Class

Etihad Airways has once again been presented with three coveted awards for the World’s Best First Class, Best First Class Onboard Catering, and Best First Class Airline Seat at the annual Skytrax World Airline Awards. This is the third time the airline has won all three First Class award categories at the World Airline Awards. The prestigious World Airline Awards are widely considered to be a global benchmark of airline excellence. Winners are chosen based on the votes and findings of a ten-month survey of over 19 million air travelers from 105 countries. The survey covers over 325 airlines, from the largest international airlines to smaller domestic carriers, measuring quality standards for 41 KPIs across front-line product and service factors in the airport and onboard environments.