MetLife celebrated its 17th anniversary in Nepal with the global insurer unveiling two new digital solutions to enhance customer experience: a Global Sales & Servicing Platform (GSSP) powered mobility sales solution called KITE, and a face-lifted website to help customers navigate through product and service offerings easily. The new digital initiatives were launched by M. Nurul Islam, Chairman of MetLife Bangladesh, Nepal and Myanmar, at a company event held in Kathmandu on December 10. According to the press statement released by the company, “KITE is a digital sales application that enables the company agents and financial planning consultants to provide its customers with a seamless and differentiated on-boarding experience. Interested customers can now learn about insurance, see illustrations, complete application form and submit it digitally through the KITE application.” MetLife Nepal also revamped its website, to enable viewers easy access into MetLife’s site with necessary information regarding the solutions provided by the company and other relevant information.
