To remain at the forefront of offering digital products and services, Nabil Bank has recently upgraded its old intranet with ‘Nabil Digi Workspace’ to enhance staff efficiency level. While officially launching Nabil Digi Workspace, Nabil Bank’s Chairman, Upendra Prasad Poudyal, emphasised that a paperless work environment is the need of the hour. In the same programme, Acting CEO, Sujit Kumar Shakya, approved the task remotely to the live audience.
In Nabil Digi Workspace, Nabil’s employees will be able to carry out their daily tasks/work through a digital process. They will easily be able to find and track their daily tasks with one simple click. With the upgradation of its intranet site, the bank aims to significantly reduce its turnaround time and provide quicker service to customers.
Moving forward, the approving authorities of the bank will receive system alerts and be able to view and approve customer requests in a paperless environment. At the same time, the bank has already started implementation of world-renowned Business Process Management (BPM) system to automate its lending, customer on-boarding, etc, usage of robotic process automation, machine learning, and artificial intelligence system along with other digital initiatives, which are going to help in our customer-focused mission through automation and digitisation.