Nabil Bank introduces Nabil DigiBank service to transform digital banking service in Nepal

Nabil Bank launched Nabil DigiBank on its 36th anniversary at a virtual meet on July 12. Nabil Digi Bank, a bank within a bank, has been set up to transform the bank into a fully digital bank and aims to meet the need and expectation of customers to enjoy banking services at the time, place, and device chosen by them. During the Digi Bank launching ceremony the Bank’s CEO Anil Keshary Shah stated that the establishment of Nabil Digi Bank was a reflection of the bank’s commitment to its mission to provide complete financial solutions to the Nepali market with singular focus on customer needs and aspirations while creating the best in class customer experiences. He informed that the bank had started its business transformation process with a comprehensive digital strategy at the core. The aim is to develop the bank’s ability to use digital solutions to touch the lives of all its customers. He announced that the bank had already implemented several strategic initiatives. A few months ago, Nabil Bank signed a strategic cooperation MoU with ICICI Bank (India) for exchange of best banking practices. Similarly, Nabil has recently signed a MoU with Huawei Technologies, a global ICT leader, to support the bank’s digital transformation. As a pre-requisite to digitally enabled business transformation, Shah expressed his joy to introduce Nabil DigiBank, as a permanent structure in the bank’s organisation chart headed by Binaya Regmi, Chief of Nabil Digi Bank. He stated his confidence that this was the first step towards bringing about a digital revolution in the Nepalis financial sector. While he maintained that digital initiatives like mobile banking or internet banking were already enriching the lives of millions of Nepalis at some level, the Nabil DigiBank would henceforth break all barriers of conventional banking, implement digital strategies and programs in close collaboration with customers, FinTechs and other stakeholders to develop a digital ecosystem to deliver a superior banking experiences for its customers, and in the process move towards making Nabil Bank, a truly digital Bank. Speaking as a special guest at the event, Deng Shuigen, CEO of Huawei Technologies Nepal, congratulated Nabil Bank on its anniversary and believed Huawei would be able to assist in accelerating the bank’s digital transformation through its global experience in ICT Industry. Binaya Kumar Regmi, Chief of Nabil DigiBank, presented the charter of Nabil DigiBank and elaborated on how Nabil DigiBank would empower and enrich the customer journey as well as enhance the productivity and efficiency of Team Nabil.